High-end services that bring abundance and fulfilment

Forest fairies
Forest fairies
Forest fairies
Forest fairies
Forest fairies
Forest fairies
Forest fairies

To fulfil your every wish, our forest fairies are on hand and at your service in the Mons Silva chalets and penthouse suites. As fairies do, they work in secret: tending to your wellbeing while remaining almost invisible.

The culinary fairies

They set the table, cover it with delicious treats and take care of the washing up. The culinary fairies make sure you’re never short of something tasty - morning, evening, and whenever hunger strikes. They’re happy to accommodate special diets and allergies, too. Just let Reception know.

The wellness fairies

They prepare everything so you can enjoy a revitalising infusion in your private sauna, and also stop by to give massages and spa treatments.

The cleaning fairies

They take care of the cleaning so unobtrusively, you won’t even notice they’ve been.

The fairies for everything else
  • Dogsitting: dogs are warmly welcomed in the chalets and penthouse suites. For €15 per hour, we’ll gladly arrange a dogsitter for you.
  • Baby care: rest assured your little ray of sunshine is in the best hands with our complimentary baby care – 45 hours per week for babies and toddlers aged 0 to 3. If you’d like more personalised care, an attentive and highly qualified forest fairy is available exclusively for €15 per hour.
  • Packed lunches: whether for the journey home or to take with you on a day trip – a tasty packed lunch makes the day even sweeter.
  • Alpura family service for lighter travel: borrow high-quality baby and toddler equipment such as cots, highchairs, changing mats, bottle warmers, baby carriers, baby monitors, Thule-brand buggies, and much more – all readily available from us.
  • With our e-shuttle, you’ll travel comfortably all day long in winter from 8.30 a.m. to 5.30 p.m. – just 3 minutes to the valley station for the Ratschings-Jaufen ski resort. No lugging skis, and no long walks in awkward ski boots.
Opening in spring 2026
Forest fairies
Forest fairies
The Alpura family service – down to the details

Our restaurant readily provides:

  • Highchairs
  • Bibs
  • Children’s tableware
  • Various cereal-based porridges to mix with milk
  • Freshly prepared vegetable and meat purées made with regional ingredients, plus baby snacks
  • The tea kitchen is open 24 hours, offering a microwave, hob, fridge, and bottle steriliser

 In your room, ready and waiting for you:

  • Children’s beds with high-quality mattresses, safety rails, and children’s bedding
  • Bedside cot available on request
  • Changing mat or changing table
  • Step stool or recessed children’s washbasin
  • Child-size toilet seat
  • Nappy bin on the balcony
  • All rooms are child-safe and can be darkened.
  • Hooded towel for babies
  • Children’s bathrobe from age 3
  • Children’s bath towel
  • Children’s backpack
  • Children’s wellness bag
  • Kettle
  • Microwave in the new family suites for warming baby food
  • The washbasin in our new family suites can also be used as a baby bathtub.

The baby care rooms feature:

  • Lots of colourful toys for grasping, feeling, tasting, hearing, smelling, and rolling
  • A separate cuddle and sleep room for resting

The water world includes:

  • A chlorine-free baby pool with warm water heated to 36 °C, Alpi water-spray feature and rainbow slide
  • A chlorine-free experience pool with warm water heated to 34 °C, indoor and outdoor pool, whitewater channel, and various other attractions
  • Plenty of toys for splashing and playing
  • Organic children’s sauna with a daily infusion programme for the whole family
  • Changing mat in the changing area
  • Playpen for resting
  • Spring water throughout the hotel
  • Swim nappies can be purchased from our hotel shop.

The following items are also available to use free of charge:

  • Bottle warmer
  • Hot water bottle
  • Baby bathtub
  • Potty
  • Thermometer
  • Night light
  • Baby sling
  • Baby carrier backpack
  • Reclining pram
  • All-terrain buggy by Thule
  • Pushchair
  • Baby monitor
  • 24-hour laundry facilities with a washing machine, dryer and detergent (extra charge applies)

What to bring when holidaying with your baby:

  • Nappies
  • Bottles
  • Drinking cup
  • Dummy
  • Cuddly toy
  • Sleeping bag
  • Formula milk
  • Medication

Stress-free holidays with your baby:

  • The restaurant is fully equipped for babies
  • Your room comes with complete amenities for babies
  • Baby equipment for outings
  • 45 hours of baby care
  • Extra-warm swimming pools heated at 34 to 38 °C for long splash sessions
  • Water toys
  • Wellness programme for babies and toddlers